Customer Service Representative - Singapore - WATSONS SINGAPORE

Description

What awaits you:

1. Provide quality customer service to customers via various channels that include but not limited to calls, online, live chat, walk-ins etc.

2. Resolve customer queries efficiently and escalate problems/issues promptly.

3. Follow-up on outstanding cases and perform call back to customers if necessary.

4. Membership matters such activation of cards, loss cards replacements.

We are excited about you if you have:

1. Highly adaptable in a fast-paced and dynamic work environment

2. Customer oriented with courteous disposition

3. Patient and independent

4. Good command of spoken and written English

5. Able to commit Long Term and work on weekends