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- Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
- Understanding the guests' preferences to ensure that services offered meet their needs.
- Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
- Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
- Approach any additional tasks assigned by superiors diligently and professionally.
- A minimum Diploma qualification in any field.
- Relevant work experience will be duly considered.
- Willing to work rotating shifts.
- Positive attitude with an outgoing personality and good communications skills.
- Preferred experience in the hospitality industry along with familiarity of the Opera system.
Hospitality Service Specialist - Singapur, Singapore - Far East Organization
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