Assistant Manager - Singapore - ABHIRAAMEE PTE. LTD.

ABHIRAAMEE PTE. LTD.
ABHIRAAMEE PTE. LTD.
Verified Company
Singapore

1 week ago

Wei Jie

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Wei Jie

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Description

Assistant Manager Job Description


We are searching for a new assistant manager to join our team who is interested in helping to hire and train other team members.

You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule.


To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an assistant manager.

A passion for customer service and team mentoring is also a plus.


Assistant Manager Responsibilities:


  • Ensuring company policies are followed.
  • Hiring, training and developing new employees.
  • Resolving customer issues to their overall satisfaction.
  • Maintaining an overall management style that follows company best practices.
  • Providing leadership and direction to all employees.
  • Ensuring product quality and availability.
  • Preparing and presenting employee reviews.
  • Working closely with the store manager to lead staff.
  • Overseeing retail inventory.
  • Organizing employee schedule.
  • Ensuring that health, safety, and security rules are followed.
  • Taking disciplinary action when necessary.
  • Ensuring a consistent standard of customer service.
  • Motivating employees and ensuring a focus on the mission.
  • Maintaining stores to standards, including stocking and cleaning.
  • Completing tasks assigned by the general manager accurately and efficiently.
  • Supporting store manager as needed.
  • Researching and identifying new business opportunities.
  • Setting up company's business goals and objectives.
  • Analyzing business processes and employee performances and suggesting improvements.
  • Preparing company's budget plans and monitoring the same.
  • Ensuring all company and business practices adhere to the legal guidelines and regulations.
  • Keeping a track on the company's growth and performance.
  • Ensuring that the company has adequate resources to complete all its activities.
  • Brainstorming and implementing ways to maximize productivity.
  • Building and maintaining longterm business relations with clients, vendors, and shareholders.
  • Attending networking events, seminars, and conferences.
  • May have work at holidays and also night shifts whenever needed.

Assistant Manager Requirements:


  • High school or equivalent education level.
  • Must be selfmotivated and possess the desire for selfdevelopment.
  • Have the ability to work autonomously when required.
  • Be dedicated to customer satisfaction and a great customer experience.
  • Minimum 5 years of experience as a Business Manager or a similar position in the administrative department.
  • Complete knowledge of the business process, legal guidelines, and regulations.
  • Familiarity with the latest industry trends and developments.
  • Excellent leadership qualities.
  • Strong communication, presentation, and networking skills.
  • Good analytical and problemsolving skills.
  • Ability to multitask and handle stressful situations.
  • Ability to provide excellent customer service.
  • Willing to travel places for workshops or seminars along with the Store Manager.
  • Outstanding verbal and written communication skills.
  • Ability to encourage and motivate the staff.
  • Exceptional district manager skills.
  • Good decisionmaking abilities.
  • Ability to work in team or individually as and when required.
  • Strong oral and written communication skills.
  • Exceptional problem solving abilities.

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