Call Center Officer - Singapore - ITCONNECTUS PTE. LTD.

ITCONNECTUS PTE. LTD.

Verified Company

Singapore

1 day ago

Posted by:

Wei Jie

beBee Recruiter

Description

Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.

Ability to understand customers' needs and provide appropriate solutions and attention
Identify crosssell opportunities during customer interaction
Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
Solicit customers' feedback and identify problem trends for improvement actions