Sr Associate, Recapture Sales - Kallang, Singapore - Otis

Otis

Verified Company

Kallang, Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Date Posted:

Country:
Singapore

Location:

8 Kallang Avenue #07-01/09 Aperia Tower 1, Singapore

What you will be doing

Accountable for recapture / recovery target all time.
Managing prospects by proposing services and negotiating service maintenance contract.
Collaborating with service operation and technical team in ensuring safety, quality and compliance with statutory requirements.
Actively promoting Company products and selling service upgrades.
Maintaining customer relations in line with Company KPI and exceeding customer satisfaction.
Spearheading the role of customer defender and be responsible for carrying out practical initiatives to address genuine customer complaints and/or to prevent new contract cancellation.
To perform any other responsibilities as required and requested by Head of Department and/or the Management.
Managing QR and providing estimates to current customer of all regular work and repair if needed.

What you will need to be successful

Degree/Diploma in any discipline or with relevant working experience.
Knowledge and experience in the elevators or construction is an added advantage.
High level of selfdiscipline.
Goal driven and able to deliver high level of work commitment.
Selfstarter character, able to work independently with mínimal supervision.
Confident and possess excellent negotiation and communication skills.
Enjoys facetoface interaction and possess a team player mindset.
Desire and willingness to learn new things.
Fresh graduates/those without working experiences are encouraged to apply.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fastmoving, highperformance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, peoplepowered company, we put people passengers, customers, and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here

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