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- Developing and maintaining customer relationships
- Negotiating shipping rates and terms with customers
- Managing customer accounts
- Providing quotes and pricing information
- Resolving customer issues and complaints
- Marketing and promoting the airline's cargo services
- Analyzing market trends and developing sales strategies
- Meet with potential customers to discuss their shipping needs and develop customized solutions
- Create and deliver sales presentations
- Follow up with leads and nurture customer relationships
- Resolve customer issues and complaints
- Generate reports on sales performance and market trends
- Experience with air cargo booking and documentation
- Knowledge of air cargo regulations
- Proficiency in Microsoft Office Suite
- Ability to speak multiple languages
- Experience in sales, customer service, or the air cargo industry.
- Develop sales and negotiation skills.
- Network with people in the air cargo industry and attend industry events.
1 alternative title for "Cargo Sales Representative" using "en-US" language - Singapore - AIR CHINA LIMITED
AIR CHINA LIMITED
Singapore
1 month ago
Description
Roles & ResponsibilitiesAirline cargo sales representatives are responsible for generating and managing sales of air cargo space to customers. They work with a variety of clients, including freight forwarders, shippers, and consignees, to develop and implement shipping solutions that meet their needs.
Job Descriptions:
Requirements and skills:
Product Knowledge
Negotiation
CRM
Microsoft Office
Customer Experience
Job Descriptions
Customer Engagement
Customer Relationships
Customer Success
Selling
Marketing
Freight
Customer Service
Pricing
Shipping