Estate Manager - Singapur, Singapore - JLL

Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Client/Stakeholder Management

• Deliver excellent customer service to meet on-site client's expectations.

• Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels.

• Monitor procedures to ensure client's expectations are conveyed and worked upon achieving Key Performance Indicators and Service Level Agreement targets

Procurement & Vendor Management

• Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices

• Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works)

Health & Safety Management

• Implement and manage safety procedures to ensure the provision of a safe working environment.

• Ensure compliance with statutory regulations on fire, health and safety standards

Risk Management

• Assist in the implementation and management of a property safety risk management in viewing vendors risk assessment, MOS, SWP and other local statutory requirement

• Follow established escalation procedures and incident reporting procedures in accordance to client.

Site Operations Management

• Maintain premises in neat and good working condition at all times

• To ensure works carried out by contractors/service providers has been complete satisfactorily and follow up on any deficiencies, if any.

• Assists request/complains by tenants on facilities need (e.g. air-con, faulty facility fitting, access etc).

• Works closely with clients and suppliers/vendors onsite to identify their facility-related enquiries and requirements.

• Maintains a safe and risk-free office space environment by following procedures, rules and regulations.

• Conduct site inspections and assessments to ensure all building procedures and performance measures are maintain at all times

Requirements:

• Minimum 2 years of relevant experience in integrated real estate management, facilities engineering, or related field.

• Knowledge of vendor management for specialized services.

• Possess ability to manage Hard / Soft Services

• Excellent record keeping skills

• Able to think out of the box

• Excellent written and communication skills

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.