Customer Service Associates - Singapore - CPM/PACIFIC (PRIVATE) LIMITED

CPM/PACIFIC (PRIVATE) LIMITED
CPM/PACIFIC (PRIVATE) LIMITED
Verified Company
Singapore

1 month ago

Wei Jie

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Wei Jie

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Description

CUSTOMER SERVICE ASSOCIATES

Job Description:


  • Receiving and entering customer's purchase orders into SAP system.
  • Confirming inventory availability and delivering information to customers.
  • Responding to customer inquiries and providing quotations on spare parts'
  • Arranging shipment and process shipping documentation. Liaising with freight forwarders and customers on shipping matters.
  • Liaising with banks and customers on Letter Of Credit export documentation
  • Execute any other ad hoc duties and responsibilities which the Company may assign from time to time at its discretion.

Qualification:

  • Diploma in Business Administration, Logistics & Supply Chain, RMIT Diploma/Degree in Logistics & Supply Chain.
  • Those without the required academic qualifications but with relevant working experience will also be considered.
  • 12 years' experience in a Customer Service function with Supply Chain literacy.
  • Knowledge in import & export processes will be an advantage.
  • Skills in using ERP systems. Experience in using SAP will be a plus.
  • Proficiency in Microsoft Office
  • Selfstarter with the ability to multitask. Good Team player.
  • Sales and customeroriented and driven with excellent communication and Interpersonal Skill.
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