Bank Teller - Singapore - MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD

Description

Roles & Responsibilities

Responsibilities:

• Able to handle over-the-counter transactions in an efficient and accurate manner.
• Assist in customers' enquiries and ensure the Company's service delivery standards are met in achieving total customer satisfaction.
• Prospect and introduce customers to the Bank's products and services.
• Educate and migrate customers to use digital platform.
• Manage customer wait time and service level.
• Manage customer negative impact and complaints.

Operations & Financial

• Perform all banking activities in accordance with the Bank's regulatory requirement.
• Maintains customer confidence and protects bank operations by keeping information confidential.
• Contributes to self and team effort by accomplishing related results needed.

Requirements:

• Diploma/Higher NITEC/Degree in Banking/Finance or any similar industry
• Highly adaptable and ability to deal with ambiguity.
• Experience in delivering customer journeys, and digital features
• Adept at use of data to drive productivity and performance.
• Willing to work on weekends
• Training will be provided

Interested Candidates may send their resume and cover letter directly to ,stating the position as the subject title in the email.
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R

Tell employers what skills you have

Customer Service Skills
Currency
Interpersonal Skills
Service Level
Attentive
Adaptable
Customerfocused
Packaging
Time Management
Deposits
Accountability
Banking
Customer Satisfaction
Service Delivery
Customer Service Experience
Customer Journeys