- Work closely with Product, Engineering, and Partnership teams to develop cutting-edge solutions, provide consulting services to our food partners, and build lasting relationships.
- Help Food partners in their day-to-day challenges by being the subject matter expert, delivering innovative and scalable solutions and troubleshooting their technical issues.
- Propose, design, create and present prototypes, demos and proofs-of-concept to a wide variety of audiences, from engineers to marketing professionals.
- Perform implementation reviews. Advocate for new product features, and provide partner feedback to internal cross-functional teams including Product Management and Engineering.
- Deliver Business Intelligence. Leverage internal and external data sources to provide data insights to drive decision making.
- Bachelor's degree in Computer Science or equivalent practical experience.
- 3 years of experience working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
- 3 years of experience coding with a general purpose programming language (i.e., Java, C/C++, Python).
- Experience with data analysis using SQL/MySQL, troubleshooting, and working with external partners or customers.
- Experience working with and managing external partners/customers.
- Ability to communicate technical concepts to various audiences.
- Demonstrated thought leadership skills and ability to influence cross-functional stakeholders.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Ability to communicate in Japanese fluently to work with partners who speak Japanese.
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Product Solutions Engineer, Order with Google - Singapore - GOOGLE ASIA PACIFIC PTE. LTD.
Description
Roles & ResponsibilitiesPRODUCT AREA
Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
JOB DESCRIPTION
Within gUPs Order with Google team, we enable high quality Food Ordering choices by growing the partner ecosystem at scale while providing exceptional support and solutions, and continuously improving the product as partner and user advocates. We maintain a technical partnership with our most strategic food partners and help them get the most out of our Food products, through technical consultancy, implementation support, and scaled support operations.
As a Product Solutions Engineer, you will be responsible for the technical relationship of our largest food partners. You will collaborate with multiple teams like Engineering, Business Developemt, Product Management, etc. to leverage emerging technologies to onboard our partners. You'll work throughout the entire product and partnership lifecycle to onboard partners, create partner-facing tools to help streamline and automate partner integration and support, manage and drive partner success, and work with the product management and engineering team to integrate partner feedback into the consumer-facing product.
In this role, you will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's Food products, as well as develop product strategy and prioritize projects and resources.
Qualifications
JOB RESPONSIBILITIES
MINIMUM QUALIFICATIONS
PREFERRED QUALIFICATIONS
Business Intelligence
Troubleshooting
CSS
Data Analysis
Japanese Language
HTML
JavaScript
Web Technologies
Product Engineering
Thought Leadership
Product Management
Python
Advocate
Java
Decision Making
