Business Support Executive - Singapore - INFINITUM FINANCIAL ADVISORY PTE. LTD.
Description
Scanning and Indexing
- Perform precheck to ensure all sales submission documents received tally with document lodgement form
- Scan and index all sales submission received from representatives
- Pack submission for dispatch to Principals with accompanying batch list
- Pack internal documents and arrange with OM for retention at offsite storage (relating to new submissions)
- Save scanned documents in Reps folders
- Attend to Principals/Representatives queries on submissions
- Maintain proper records of Principals endorsed batch lists, courier services consignment notes
General Administration
- Distribute and maintain proper records of all policy documents from principals
Sales Submission
- Processing of pre/post sales submission from representatives for submission to product providers
- Checking of submission documents based on regulatory and internal guidelines to assess the status of submission & perform the necessary followup
- Perform data entry on sales submissions
- Meeting of KPIs accuracy, quality output and service levels
- Attend to queries from product providers, representatives or interdepartment
- Adherence to regulatory and internal guidelines for processing functions
Systems & Others
- Work on enhancement for new system and perform User Acceptance Testing (UAT) for changes implemented and issue logs raised
- Update Standing Operating Procedure manual on a timely basis
- Perform adhoc tasks as and when assigned
- Work closely with crossfunctional teams for processing functions with interdependencies
- Identify interdependencies when analyzing issues and proactive to propose resolution
Qualifications:
- Diploma in Business Administration or equivalent
- Minimum 23 years preferably in banking/financial industry
- Possess knowledge in financial products (such as insurance and investment)
Other competencies and traits:
- Selfmotivated and able to work independently
- Ability to multitasks and take ownership of assigned tasks
- Exhibit good interpersonal skills and good team player
- Display mature and professional disposition
- Good communication, time management and organizational skills
- Compliance with company and regulatory guidelines
- Self disciplined and motivated in a flexible hybrid work environment
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