Data Centre Operator - Singapore - New Era Technology

Description

A large corporate Company in the Finance sector are recruiting a Data Centre Operator to work as part of the Operations team.

• Must have at least 3 years' experience in a datacentre Hands and feet Support.
• Basic hardware support not just limited to manual power cycling of devices as well as replacing any hot swappable components on request.
• Experience in using Service-Now to use CTASK, Incidents. Ensure to updates status and close down changes on completion.
• Proactively monitoring Servicenow for alerts, incidents, and tasks, corresponding, and communicating with thirdparty vendors and internal clients.

- knowledgeable in technical project requirements to give guidance of physical provisioning, power, cooling and logical network connectivity.

• Assist rack elevation plans, Support cable patching.
• Patching, racking and stacking for installs, following internal best practices & IMAC process.
• Installation and testing of physical patching to equipment, dressing down and labelling cables.
• Material control, maintain records of deliveries, storage and update ticketing systems.
• Daily housekeeping checks, reporting on noncompliance issues, hardware alerts and tracking until remediated.
• Managing access control process for the datacentre, raising requests tickets for authorised approval.
• Must have excellent interpersonal skills including Communication

- written and verbal and be able to be work and problem solving.

• A flexible approach is a must: Predominately working weekdays 5 in Singapore but would be required to cover project work after 19:00 on weekdays and at weekends, when necessary, occasionally would be a requirement to cover workloads at the customers second active datacentre centre.
• A Proactive approach is required for this role, to continuously improve services and processes.
• Excellent Microsoft skills, Excel, Word, Outlook & Teams.
• Emergency call out requires attendance at DC within 1 hour.
• Must hold a full Singapore driving licence.
• Experience in supporting hands and feet support for network, Server changes.
• Experience to on call support is necessary.

Schedule:

• Day shift