Hospitality Manager - Singapore - Agemer Limited

Description

Job Opportunity:
Hospitality Manager

Location:
Singapore


Salary:
$56,800 USD per annum


Core Hours: 8-hour shift within service hours of 08:30 - 17:30, with early evening shifts as needed.

We are currently seeking an experienced Hospitality Manager for a dynamic role in Singapore.

The core responsibilities involve providing excellent service to clients and guests, maintaining high standards in all duties, and offering flexible business support.

This is a hands-on role that actively seeks opportunities to enhance efficiency and improve the overall business environment.


Responsibilities:

• Act as the single point of contact for all F&B and Event Management requests.
• Track and report all F&B Event Management requests, developing management reports and insights.
• Develop service improvement initiatives to enhance hospitality for internal client staff and external guests.
• Support the sourcing of new caterers, F&B, pantry supplies, employee experience, and hospitality vendors across APAC.
• Order and deliver catering and hospitality services according to bookings.
• Develop client knowledge and actively seek opportunities to surprise and delight.
• Gather and share client feedback with the line manager.
• Interface with the Facilities team regarding observed cosmetic building repairs.
• Provide corporate event project management as required.
• Discuss training needs or requests with the Coordinator/Manager.
• Ensure rooms are set up correctly according to booking requirements and oversee stock control for consumables.
• Work flexibly with the Receptionist based on business needs.
• Provide coverage support for the Receptionist during the lunch break.
• Ensure all areas of responsibility are presentable at all times.
• Maintain cleanliness of pantries/hospitality storage rooms.
• Utilize visitor registration and room booking systems efficiently.
• Generate reports as required.

Requirements:

• Minimum 5 years' experience in a hospitality role.
• Strong customer service and complaint handling skills.
• Excellent organizational and multitasking abilities.
• Dynamic, actionorientated, and able to meet deadlines.
• Ability to build and maintain relationships at all levels.
• Maintain confidentiality in all businessrelated matters.
• Enthusiastic and approachable personality.
• Excellent communication skills in English (written and verbal).
• Proficient in MS Office suite, especially Excel and PowerPoint.
• Good data analytical skills.
• Ability to work independently and take initiative while being an enthusiastic team player.

Salary:
$56,800.00 per year


Experience:

• Hospitality: 5 years (required)

Ability to Commute:

• Singapore required)

Ability to Relocate:

• Singapore 039190: Relocate before starting work (required)

Work Location:
In person