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    SGC025: Coordinator, Gateway - Hong Kong, Singapore - FedEx

    FedEx
    FedEx Hong Kong, Singapore

    1 month ago

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    Full time Transportation / Logistics
    Description

    . Follow up pricing enquires from overseas and ad-hoc project inquiry. . To plan, direct & facilitate consolidation via HKG gateway based on situational scenarios. . Assist in project management, business planning, service improvements & strategy development with the objective to provide progressive leadership for the workgroup, exceed service commitments & customer satisfaction, generate revenues and achieve long-term profitability. . Support Pricing desk and Gateway arrangement. . To assist the Load Planner to communicate, coordinate, monitor all airline space and warehouse activities.

    PRINCIPLE DUTIES, AND RESPONSIBILITIES

    • Set strategy at area of control, create short term & long term plans for operational needs.
    • Support Air Gateway Lead assigned tasks. Formulate, implement & review contingency plans to support overall operations & individual areas of operations.
    • Provide direction & support for resolution of pricing issues, establish & execute service contracts, review customers' feedback & initiate improvement measures.
    • Initiate & plan long-term service enhancement projects, evaluate short-term & long-term results assist in new operations development & initiatives in order to ensure continuous improvements at areas of control.
    • Ensures compliance with system allocation policy and process to meet sales and operational service requirements.
    • Follow handling procedures established by the management.
    • Monitor the operations performance on system and ensure the timeline fulfillment.
    • Other duties as assigned to the position.
    JOB SPECIFICATIONS FOR SUCCESSFUL PERFORMANCE
    Academic:
    • GCE 'O' Level or above.
    Experience & knowledge:
    • Three (3) years relevant experience.
    • Experience in the freight forwarding industry is required.
    • Must have PC experience and ability to prepare documentation quickly and accurately.
    Attribute:
    • Visionary leadership, human relations and communication skills.
    • Problem-solving & decision-making
    • Detail oriented.
    • Good communication skills.
    Must be fluent in English and local languages

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