Lead Engineer - Singapore - SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED

Description

Job Description

• Implement and maintain VMware virtualised environment including Hypervisors, Clusters, Networking, Datastore vSAN, Horizon, vSphere, vRA, vRO etc.
• Design and implement solutions using Citrix XenApp, Citrix Virtual Apps, and VMware Horizon.
• Automate routine operational tasks and develop dashboards for data visualisation.
• Work with stakeholders to develop automations and integrations for the logging platform.
• Migrate complex on-premises workloads to cloud providers with minimal downtime.
• Provide L3 support to end-users for upgrades and migrations.
• Troubleshoot VMware and Microsoft technologies using tools like Systrack, Splunk, and process monitors.
• Manage incidents, involving multiple technologies, requiring collaboration across teams.
• Utilise ticketing systems (BMC Remedy) and maintain incident/change management processes.
• Possess strong communication skills for presenting to both technical and non-technical audiences.

Job Requirements

• Advance knowledge on Microsoft Excel, formula, pivot, and data collation.
• Advance scripting knowledge for inventory, reporting, log collection, remote debugging, and troubleshooting. PowerShell, PowerCLI, python, etc.
• Expertise in migrating complex on-premises to cloud providers with minimal business downtime.
• Knowledge of ITSM, the BMC Remedy ticketing system, and IBM Tivoli.
• Knowledge of Splunk monitoring and reporting.
• Scripting knowledge to query splunk, tanium, and SQL database.
• Site design and automation on SharePoint, Tableau.
• Knowledge of VMware modules to query and extract data from VMware eSXI, horizon connection server, vROPS.
• VMware Products, VDI, Horizon view client/Agent – Vmware. Hypervisors, Clusters, Networking, Horizon connection server, vSphere, vRA, vRO.
• Deep knowledge of tools for troubleshooting VMware and Microsoft technologies Systrack, Splunk, process mon, trace log collection, and dump log analysis.
• Sound knowledge of the incident management process for large-scale organisation requiring multiple team engagement.
• Experience in supporting end users in L3 capacity– Upgrade, Migration projects.
• Customer-facing experience as a technical operations specialist, with strong oral and written communication skills, presenting to both large and small audiences.
• Ability to handle incident and run triage involving multiple technologies. Virtualisation, OS, real-time communication, collaboration, Managed print services, and Mobility.
• Certified Kubernetes Administrator
• AWS Certified