Customer Service Executive - Singapore - LCENTRAL (BDK) PTE. LTD.

    LCENTRAL (BDK) PTE. LTD.
    LCENTRAL (BDK) PTE. LTD. Singapore

    2 weeks ago

    Default job background
    Full time
    Description
    Roles & Responsibilities

    LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Executive.

    Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

    Job responsibility:

    • Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
    • Assist in student enrolments (enquiries, assessments, registration, etc.)
    • Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
    • Record keeping
    • Establishing excellent rapport with parents, children and teachers
    • Responsible for maintaining brand standards (image and presentation, safety and hygiene)
    • Ensuring a positive and nurturing learning environment

    Requirements:

    • Training will be provided
    • Proficient in standard English (required)
    • Customer-oriented (required)
    • Bilingualism is an advantage
    • 5-day work week
    • 1 weekend and 1 weekday off
    • Able to start work immediately
    • Working location:750 Chai Chee Road, #01-05/06 ESR CHEE Singapore 469000

    Benefits:

    • Progressive salary increment
    • 13th-month bonus
    • Incentives and rewards
    • Personal accident insurance
    • Hospitalisation insurance
    • Life insurance
    • Career advancement, management trainee track included

    Important: Please email your resume directly to

    Please only apply if you meet the requirements.

    Only short-listed candidates will be contacted for an interview.

    Tell employers what skills you have

    Microsoft Office
    Microsoft Excel
    Customer Experience
    Interpersonal Skills
    Inventory
    Administration
    Adaptability
    Communication Skills
    Customer Satisfaction
    Team Player
    Customer Service
    Scheduling
    Customer Service Experience