Desktop Support Engineer - Singapore - PERCEPT SOLUTIONS PTE. LTD.

    PERCEPT SOLUTIONS PTE. LTD.
    PERCEPT SOLUTIONS PTE. LTD. Singapore

    4 weeks ago

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    Description
    Roles & Responsibilities

    Job Description

    • Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
    • Perform troubleshooting for client platform related problems
    • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
    • Provide timely status updates to relevant parties.
    • Perform service request related to client platforms.
    • Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
    • Involve in client platform implementation/upgrade project.

    Skills Required

    • Minimum 1 year relevant experience in providing desktop support
    • Proficient in Microsoft Windows / Windows XP / Microsoft Office
    • Experience in providing desktop support to senior management

    To apply please click the Apply button or send us your updated profile to -

    EA Licence No.:18S9405 / EA Reg. No.:R1330864

    Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ to stay up to date on our upcoming roles and events.

    Tell employers what skills you have

    Desktop Application Support
    Troubleshooting
    installations
    platform
    Desktop Administration
    Active Directory
    Job Descriptions
    system
    VMware
    Desktop Support
    Windows Server
    Facility management
    Networking
    Remote Desktop
    Servers
    Desktop Computers
    daily operations
    Virtualization
    Linux
    Service Request