IT Support Engineer - Singapore - TYT CORPORATION PTE LTD
Description
Qualifications & Requirements:
- Minimum Diploma or above in Computer Science, Information Technology or equivalent
- Knowledge of MS SQL database
- Knowledge of Basic IT Infrastructure, server & network setup and troubleshooting
- Able to communicate effectively with team member, customers & vendors, escalate technical & customer enquiry clearly to technical team and superior
- Minimum 1year hands on experience in similar position
Key Responsibilities:
- Assist in IT automated storage and retrieval machine projects, integration to customers' network, setup the machine with software/usage, UAT/SIT and user training and golive support
- Perform helpdesk/onsite support service call/for customers during office hours, and if required, after office hours support/Public Holiday/Weekend support
- Required to station onsite to support customers on scheduled days
- Perform IT project documentation, IT Site visit & IT Service Reports
- Perform IT related task whenever necessary to onsite customers
- Handle any IT adhoc duties as assigned by Supervisor.
Working hours & location:
- Monday Thursday 8.00am to 5.30pm, Friday 8.00am to 5.00pm
- Transport pick up at Lakeside & Boon Lay MRT
- Location: 49 Tuas Close View, Singapore 637474
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