Jobs

    Administrative Associate - Singapur, Singapore - NTUC Health

    NTUC Health
    NTUC Health Singapur, Singapore

    5 days ago

    Default job background
    Full time
    Description

    Job Description

  • Provide front desk reception duties covering incoming calls and directing calls to appropriate associates/ward
  • Provide directions and assistance to all internal and external customers by handling their requests and inquiries
  • Manning of triage:
  • Exchange access cards for visitors (Next-of-kins, vendors, etc)
  • Register new visitors, staff on Visitor Management System (VMS)
  • Supervise ART swabbing, when required
  • Manage Nursing Home e-mailbox and forward to relevant parties, and reply general inquiry
  • Co-ordinate and handle mail distribution, the flow of faxes, and courier services
  • Handle feedback from all channels and provide appropriate follow-up actions/ service recovery
  • Handling and receiving of delivery/parcels from vendors
  • Monitor QuestLab collection of samples for testing
  • Submission of claims for selected Nursing Home purchases (e.g. p-card or cash) via Visa Intellilink and HRMS respectively, including claims for staff welfare events
  • Support the appointment booking for NOK visits
  • Coordinate and prepare meeting room for internal/external training and meetings such as food and beverages, writing material, and set up meeting rooms
  • Inform Housekeeping to clean up the meeting room after the event
  • Update the staff phone directory if there are changes
  • Upkeep of photocopy machine including calling vendor/ IT for repairs
  • Assist with resident's pre-admission (pack welcome basket), admission & discharge process
  • Arrange pickup timings for TCUs and liaise with Nursing on any special/ Adhoc arrangement
  • Prepare weekly and monthly reports for transportation requests and visitation.
  • Upkeep pantry and office supplies (e.g. copier paper, letterhead, envelopes, toner, stationeries) and requisite replenishment
  • Upkeep and requisite dormitory supplies (e.g. shoe rack, uniform, ironing board/iron, bedsheet, towel, blanket, pillow, pail, clothes hanger)
  • Any other duties as assigned

    • Qualifications

  • Min. N' Level with good pass in English
  • Min. 1-year related experience in customer service
  • Excellent communication skills both written and verbal
  • Proficiency in Google Suite and/or MS Office
  • Ability to multi-task
  • Proactive approach and flexibility to support team and colleagues when needed
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