Manager / Senior Manager, Skills Development Levy (SDL) Operations and Enforcement (LIMD) - Singapur, Singapore - GovTech Singapore

Description

[What the role is]

LIMD is part of SSG's Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive, and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) Collection, and enforcement against external fraud and abuse.

LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.

Under the SDL Act, all employers are required to pay a monthly SDL for all their employees rendering services in Singapore. All SDL collected are channelled to the Skills Development Fund (SDF) to support workforce upgrading programmes and training grants to employers to defray their costs when they train their employees under the national CET eco-system.

[What you will be working on]

The division oversees the end-to-end collection and enforcement of the SDL Act. The candidate will be part of either TeamA or B responsible for the collection andthe following key responsibilities:

Team A: Operations and Enforcement

Develop and improvepolicies, processes and systems to achieveefficient collection of levyand effective enforcement of SDL Act

Leverage on data and trends to monitor, review and fine-tune enforcement strategies as well as drive process improvement

Perform in-depth analysis and reconciliation to identifyhigh risk employers as well as ensure timely and accurate collection of SDL payments

Strategically collaborate with key Government agencies to facilitate exchange of data/ intelligence for effective management and enforcement of the SDL collections

Design and executeengagementand communication strategies to invoke call-to-action from employers, heightenawareness of their SDL obligations and facilitate employers' response to outstanding SDL payments

Manage the delivery and performance of service providers/ appointed auditors assigned to process collections and conduct compliance auditsto maintain high service standards

Prepare and present reports to provide internal and external stakeholders with timely updates and information on the team's progress and achievements

Team B: Compliance & Investigation

Conduct compliance checks on egregious and recalcitrant employers

Conduct investigations for offences under the SDL Act.

Follow up cases with punitive / admin measures on employers

Prepare and present reports to provide internal and external stakeholders with timely updates and information on the team's progress and achievements

[What we are looking for]

To perform well in this job, you should possess the following:

Tertiary qualification

At least 3 years of relevant work experience in enforcement / audit / accounting / mass communication;

Able to leverage on technology, tools or ground intelligence to analyse and interpret data and propose next course of actions

Able to build strong relationships and collaborations with relevant divisions and stakeholders

Adaptable and able to thrive in disruptions or new challenges

Possess strong policy acumen as well as good writing, communication, project management and presentation skills

Good analytical skills with advanced hands-on knowledge of Microsoft Excel (such as formula functions, pivot tables)

Keen interest to keep abreast of new trends and developments to identify opportunities to improve existing policies, processes or strategies

Driven, meticulous and able to multi-task and work independently

Knowledge related to financial and accounting principles and risk management and controls would be advantageous