Integrated Facilities Management - East Region - Singapore University of Technology and Design (SUTD)

    Singapore University of Technology and Design (SUTD)
    Singapore University of Technology and Design (SUTD) East Region

    2 days ago

    Description

    (This role is hired on a contract basis.)

    This role supports the Office of Housing in day-to-day operations and cross-functional initiatives that keep our hostels safe, efficient, and student-ready. It focuses on operations, facilities coordination, events and space bookings, and administrative support for major procurement procedures.

    What You Will Do:

    A. Facilities Upkeep & Administrative/Procurement Support

    • Support the Facilities team with inspections, work orders, preventive maintenance schedules, and contractor supervision.
    • Manage contractors and their on-site teams to ensure compliance with contractual requirements and regulatory standards.
    • Fulfil assigned responsibilities in accordance with departmental standards and KPIs.
    • Raise and track defects, and verify completion and quality before closure.
    • Assist the Administration team in tender preparation for major services (e.g., cleaning, security, laundry, waste management, and term contracts), including:
    • Collating requirements and specifications, historical consumption data, and service levels.
    • Preparing procurement documents such as specifications, evaluation matrices, and acceptance criteria.
    • Scheduling site show-rounds and tender clarifications, and supporting evaluation documentation.
    • Maintain accurate records, dashboards, and audit trails.
    • Demonstrate willingness to support cross-functional duties and take on new responsibilities or roles within the department's scope of functions.

    B. Cross-Functional Collaboration & Compliance

    • Liaise with Housing Operations, Student Life, Campus Security, Estates/Facilities, Finance/Procurement, and academic units.
    • Handle data in compliance with the Personal Data Protection Act (PDPA) and university governance requirements.
    • Contribute to continuous improvement initiatives, including SOPs, checklists, playbooks, and dashboards.

    Who We Are Looking For:

    • Minimum Diploma in Facilities/Building Services, Hospitality, Operations, Business, or a related field.
    • At least 1-4 years' experience in operations, facilities or events coordination, or campus housing.
    • Exposure to facilities management contracts, public-sector procurement, or campus operations will be an advantage.

    Skills & Competencies:

    • Strong coordination and stakeholder management skills, with clear written and verbal communication.
    • Practical knowledge of facilities operations and vendor supervision.
    • Comfortable working with SOPs, checklists, and live issue tracking during peak periods or events.
    • Data-savvy, with proficiency in spreadsheets, dashboards, and basic reporting.
    • Familiarity with booking systems (CMMS/CAFM, IBMS/HMS), and access control systems preferred.
    • Detail-oriented, calm under pressure, and able to multitask and solve problems in real time.
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