Customer Care Specialist - Singapore - RECRUITPEDIA PTE. LTD.

RECRUITPEDIA PTE. LTD.
RECRUITPEDIA PTE. LTD.
Verified Company
Singapore

3 days ago

Wei Jie

Posted by:

Wei Jie

beBee Recruiter
Description
**Our client is leading player in automotive servicing industry. Due to business needs, they are now recruiting a Customer Care Specialist to be part of their Service Team for ongoing transformation projects. They are located in the West - easily accessible.


Duties of Customer Care Specialist:


  • Facilitate the transition of showroom visitors into workshop sales.
  • Oversee the intake process and daily sales of vehicle service products.
  • Promptly manage customer vehicle intake for repairs and servicing.
  • Maintain comprehensive documentation on service costs and vehicle history.
  • Create job orders based on customer requirements.
  • Address customer concerns and complaints promptly and efficiently.
  • Deliver personalized and attentive service to all customers.
  • Track job progress, suggest additional repairs or services, ensure vehicle readiness for pickup, and conduct followups with customers after service completion.

Requirements:


  • At least 2 years of relevant experience in Automotive Industry
  • Possess valid Class 3 Driving License
  • EA
License No: 19C9682


  • EA

Personnel No:
R2199158

  • EA

Personnel Name:
Soo Wei De
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