Executive/senior Executive/asst Manager Cargo Ops - Singapore - Singapore Airlines

Singapore Airlines
Singapore Airlines
Verified Company
Singapore

1 week ago

Wei Jie

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Wei Jie

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Description

Key Responsibilities

  • Develop Cargo Operational Training in close collaboration with Corporate Learning Centre
  • Define and optimize training roadmap, establish an effective training rollout and tracking plan
  • Perform routine gap analysis based to identify areas for improvement
  • Coordinate with internal stakeholders to update to develop training content
  • Evaluate training modes for courses to maximize utilization of training resources
  • Develop Cargo Operations Professionals (COP) Program
  • Develop a working guide and set of KPIs for COPs
  • Manage COP performance evaluation
  • Collaborate with internal stakeholders to assist COPs to address any common knowledge gaps
  • Support Mail Verticals business
  • Update and implement ground procedures and SOPs for the Mail Verticals
  • Support hub service provider initiatives
  • Design and conduct station outreach to improve iCargo mail system adoption
  • Collaborate with Product Owners to integrate mail requirements into iCargo mail system
  • Assess jointly with Industry Affairs impact and requirements of new regulations on our cargo operations
  • Conduct pharmaceutical and perishable goods audits
  • Administrative duties and Projects
  • Administrative duties and projects may be assigned, which includes conferences and events
  • Support network stations with their enquiries on general operations issues

Requirements:


  • Bachelor's degree or equivalent from a recognized university
  • Experience in air transport operations
  • Quality mindset and able to develop and validate procedures
  • Team player and able to interact well with various stakeholders
  • Good communication skills written, oral and active listening
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