Team Leader - Singapore - PAS People's Association

PAS People's Association
PAS People's Association
Verified Company
Singapore

1 week ago

Wei Jie

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Wei Jie

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Description
As a Team Leader,


  • You will formulate, implement, and plan the engagement and onboarding of merchants for the CDC Vouchers Scheme.
  • You will handle enquiries and feedback from residents, merchants and other stakeholders.
  • You will handle the training in coaching Outreach Managers and CDC Vouchers Ambassadors.
  • You will work on publicising the scheme through featuring of suitable Human-Interest stories.
  • You will work closely with Agencies, Community Partners, and/or Grassroots Organisations to monitor and coordinate the programme.

Roles & Responsibilities
As Team Leader, you will assist in the following:

Merchant Engagement

  • Work closely with SrM to strategize in outreach to the harder-to-reach merchants /hawkers.
  • Conduct briefings/trainings for merchants and community partners e.g. grassroots and merchants'/hawkers' associations.
  • Build rapport with the merchants and hawkers through consistent engagement.

Finance

  • Oversee Finance matters relating to CDC Vouchers Scheme.
  • Handle budget planning.

Managing Enquiries / Feedback

  • Craft response to address queries from residents, merchants and other stakeholders.
  • Collate feedback for onwards reporting to management and COs.

Training for Outreach Managers/CDC Vouchers Ambassadors

  • To be the Master Trainer in coaching OMs and CAs.

Communications

  • Publicise the CDC Vouchers Scheme through the gathering and featuring of Human-interest stories of residents and merchants on their experience and any other suitable platforms and channels.

Others

  • Handle other initiatives under CDC Vouchers Scheme including event launches.
  • Involved in on-going workstreams, meeting with government agencies, CPD and CDCs.

Other Duties

  • Other ad-hoc assignments, duties not covered under main responsibilities and duties.
  • Participate in cross-team building initiatives.
Who are we looking for?


  • Individuals who truly aspire to go beyond success and significance in your career, along with understanding and wanting to make a difference in the community.
  • Desired - Minimum three years of relevant work experience with some supervisory experience.
  • Good interpersonal, leadership, communication, and analytical skills.
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