Patient Service Associate - Singapore - KINGFISHER RECRUITMENT (SINGAPORE) PTE. LTD.
Description
**Job ResponsibilitiesAs a Patient Service Associate, your primary responsibility is to provide friendly and efficient customer service, fostering a warm and welcoming atmosphere for both internal and external customers/patients.
The key focus is on delivering excellent patient care and ensuring overall satisfaction.Key Duties and Responsibilities:
- Ensure the clinic's operational readiness
- Register patients and schedule appointments
- Handle cashiering duties and manage patient inquiries
- Offer chaperone assistance to doctors/nurses and prepare consultation documents
- Support clinic/nurse manager with administrative tasks
- Undertake any additional adhoc duties as assigned
Requirements:
- Minimum qualification of "O" Levels/Diploma
- Proficient in computer skills
- Strong team player with effective communication and interpersonal skills
- Capable of multitasking in a fastpaced environment
- Comfortable and flexible working in a hospital setting and different clinics as required
- Willing to work in 3 rotating shifts
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