Customer Engagement - Singapore - DCS CARD CENTRE PTE. LTD.
Description
Explore and introduce different type of services and options that are available to clients.- Explore and introduce different type of services and options that are available to clients.
- Organize and analyse customer intention and information.
- Perform general administrative and clerical duties.
- Maintain and update customer's records.
Job Requirements
- Experience in organizing and analyzing customer intention and information.
- Experience in performing general administrative and clerical duties
- Min GCE O or N levels or diploma in any discipline.
- Positive attitude, independent, able to multitask and is a team player.
- Good command of spoken and written English (Mandarin will be an advantage)
- A pleasant voice, positive telephone manner as well as attentive listening and communication skills
- Experience in call centre, banking or customer service environment would be advantageous
- 24/7 rotating shift
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