Administrator / Centre Manager - Singapore - ACHIEVERS DREAM LEARNING CENTRE PTE. LTD.

Description

Achievers Dream Learning Centre is a fast-growing Chemistry Tuition Centre Specialist with Outlets in the Central (Bukit Timah), North-East (Lorong Chuan), and East (Kembangan) regions of Singapore.

We are passionate about what we do, and we are expanding and looking for more good people.

We believe that culture is the product of empathetic leadership and a shared sense of purpose. Our company is a place where all people feel they belong. We put diversity, autonomy, and support first as we scale.

About the job:

This position is a 1-year contract (convertible to full-time) and requires commitment on two weekends.

As an Administrative Associate Lead, you will run the Centre's daily operations smoothly. You'll also be responsible for managing phone enquiries and walk-in and sharing of packages to new parents and students. The Administrative Associate Lead will report to the Centre Manager and work with the Teaching & Curriculum Team.

On a given day,

• you will advocate for good customer service practices to manage phone enquiries and walk in professionally
• you will be in charge of customer onboarding and assist parents and students in completing their registration and make them feel welcome to the Centre
• you will deal with payment matters, including collecting payment, preparing invoices with high accuracy, tallying petty cash, and daily closing for the Centre
• you will work closely with teachers and students to ensure that correct worksheets are being provided during each lesson so that efficient and effective learning can take place
• you will ensure the organization and cleanliness of all classrooms so that students have a welcoming environment for learning
• you will ensure that snacks are stocked up regularly for teachers and students so that they will not go hungry
• you will schedule Zoom meetings and prepare meeting minutes for the team

What we expect of you,

We are all different, yet we all use our unique contributions to serve people. The qualified person we seek is a team player with these qualifications:

Must have

• at least 1 year of working experience (administrative, customer service, sales-related)
• ability to work in a fast-paced environment
• able to work independently and collaborate well in a team
• organized and adhere to deadlines
• keen eye for details
• honesty, integrity and with a growth mindset to learn
• positive learning attitude
• good listening and communication skills
• singaporean (quota criteria)
• fresh diploma graduates can apply

Good to have

• at least 1-2 years of experience working in a tuition centre setting
• fluency in chinese language (due to chinese-speaking parents or students)
• design or social media marketing background
• technical troubleshooting skills
• understanding of chemistry content knowledge
• leadership skills

What are the perks for you,

• full suite of employee onboarding and welcome package
• annual leave, birthday leave, medical leave and hospitalization leave
• company group insurance
• complimentary health check-up
• flexi-benefits reimbursement (for travel, staycations, optical, dental etc)
• team training and career developments
• bonuses (sales, performance, fitness, punctuality bonus etc)
• team bonding activities and individual prizes to be won
• a safe environment to make mistakes and learn without any criticisms or judgement
• a fulfilling work experience bringing immense satisfaction to parents and students
• you will learn a lot regarding administration best practices, operations, how to work with people and how to manage a centre

We need your commitment,

Working Hours: (3 weekdays + 2 weekends) (2 weekday OFF)

• Weekdays: 1pm to 9pm
• Weekends: 8.30am to 6.30pm

Working locations:

• 9 Jalan Bingka, Singapore 588905
• 151 Lor Chuan, #01-16 New Tech Park, Singapore 556741
• 19 Jalan Masjid

Kindly ensure that you are 1000% comfortable with the working locations and working hours (commitment on both weekends is a must) before applying for the job.

We look forward to speaking to one of you very soon