Application Support - Singapore - NTT SINGAPORE PTE. LTD.

    NTT SINGAPORE PTE. LTD.
    NTT SINGAPORE PTE. LTD. Singapore

    2 weeks ago

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    Description
    Roles & Responsibilities

    Job Description:

    • Degree in Computer Science, Business Information Technology or related disciplines;
    • 1 years of experience providing support to business systems and applications in banking or financial service sectors(Java, Unix, SQL)
    • Able to troubleshoot and provide solutions for technical issues and routes to appropriate escalation groups;
    • Good analytical skills with excellent communication;
    • Good in understanding internal processes and resolving issues;
    • Should have keen interest in providing high service quality and familiar with the demand of a 24×7 support environment

    Responsibilities :

    • Perform work in rotational shifts to provide 24/7 on-site or on-call support;(NO Night shift)
    • Responsible for health-check, continuous L1 and L2 support and rectification for mission critical Web-based applications;
    • Responsible for the day-to-day maintenance of the application systems in operation;
    • Handle Incident and Problem management;
    • Involve with onsite and offshore teams across multiple technologies/applications;

    If you are keen, please apply direclty or alternatively reach out me on

    Contact:

    Tell employers what skills you have

    Troubleshooting
    Microsoft Excel
    Oracle
    Analytical Skills
    Root Cause Analysis
    Scripting
    Unix
    Information Technology
    SQL
    Problem Management
    Application Support
    Windows
    Banking
    ITIL
    Java