Order Fulfilment Manager, South Asean - Singapore - Elekta

Description

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Want to join a team with a mission to improve and save lives?

We continually look for motivated and skilled individuals who are interested in supporting our customers - healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details

If you're as passionate about humanity and innovation as we are then maybe, we should meet.

Elekta is proud to be the leading innovator of equipment and software used to improve, prolong and save the lives of people with cancer and brain disorders.

Our advanced, effective solutions are created in collaboration with customers, and more than 6,000 hospitals worldwide rely on Elekta technology.

Our treatment solutions and oncology informatics portfolios are designed to enhance the delivery of radiation therapy, radiosurgery and brachytherapy and drive cost efficiency in clinical workflows.

Elekta employs over 5,000 people around the world. Headquartered in Stockholm, Sweden, Elekta is listed on NASDAQ Stockholm.

At Elekta we are proud to say that we live by our values:

• We work as one team: that means we're looking for a team player. Of course, you won't be interacting with all your colleagues, but you'll be able to carry the ball within your group.
• We do what we say: our customers need to trust you as much as they trust our solutions there is no room for empty promises in cancer care.
• We keep thinking forward: Elekta's history and success has been built on people who turn today's challenges into tomorrow's solutions. We hope you're this type of person.

The purpose of all the work we do at Elekta is to help clinicians improve patients' lives.

Elekta Pte Ltd is recruiting an Order Fulfilment Manager, South ASEAN.

The Order Fulfilment(OF) Manager, South ASEAN oversees all employees and activities within the OF Department in country of Singapore, Malaysia, Indonesia and the Philippines.

You are responsible for both operation and financial for Order to Cash cycle under OF function.

This includes all project delivery activities from order entry, project management to clinical go live-handle order booking request to Order Committee, backlog management, demand planning & forecast, shipment planning & revenue forecast, shipped not accepted and Income Not Invoiced (INI) follow-up, project management, procurement and logistics management, physical solution installation, customer training for clinical go live, and customer acceptance.

The OF activities consist of but are not limited to project administration, site readiness and project management.

The OF Manager will provide guidance, instruction, direction, and leadership to the team to achieve key results in Revenue, Employee Loyalty and Customer Loyalty.

The OF Manager is responsible for accurate and timely revenue tracking and forecasting for all Elekta solutions (to customer), along with the responsibility to deliver high client satisfaction at the completion of project delivery.

The position will promote the proper and efficient use of project management techniques and tools by the department.

The OF manager will be a driving influence to the team in guiding the team to meet monthly, quarterly and annual revenue, INI, expense and all OF efficiency targets.

The OF manager is responsible for ensuring the team members receive continuous training, education, mentoring, empowerment, and guidance to excel and exceed the key performance indicators.

The OF manager will report actual and forecasted shipment, acceptance and revenue numbers regularly, analyse the backlog, shipment and project implementation progress, and develop appropriate corrective action plans as needed.

Development and participation of setting annual revenue (delivery and acceptance) forecasts and budgets will be required.

The OF manager is responsible for coordinating import and export shipments with 3PL. You will liaise with 3rd party vendors for custom clearance. Along with to coordinate the projects from factories in UK, Beijing, Europe and U.S. to make the shipments arriving the sites (hospital) according to the project schedule. Additionally, you may need to provide support to Region Asia Pacific and Japan on a need basis.


Responsibilities:

• Responsible for Order Fulfilment (Order to Cash cycle) for both financial and operational

- from order entry to clinical go live.

• Participate in annual revenue and expense budget setting
• Drive efficiency and improvement programs identified by self or by the Company.
• Accountable for Elekta's Customer and Employee Loyalty Culture, closed loop processes and related process improvements within the OF organisation.
• Continuous good communication internally (other department/ functional heads and Product Supply Centres) & externally (distributors, partners, suppliers and customers).
• Follow strictly Elekta Compliance an