- To deliver excellent service quality meeting customer needs.
- To keep work environment and equipment in good condition to carry out repair work effectively.
- To do technical evaluation for watches (regardless of brands within Richemont group).
- To complete the repairs for authorized watch or non-watch in a timely fashion
- After repair, ensure that used spare parts are in the same pouch for the watch.
- To follow defined interventions and repair flows
- To do quality control checks after repairs
- Do stock count when required
- Ensure spare part kits have sufficient spare parts
- If and when necessary, to attend event requested by brand and/or conduct/assist masterclass by brand.
- Do polishing of watch if required.
- Keen interest in watchmaking with technical background
- Experience in watch repairs skills will be an advantage
- Well-organized and detail-oriented
- Possess good communication and listening skills, computer skills is a plus
- Self-motivated, positive and reliable
- Hunger for personal growth and development
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Junior Watch Technician - Singapore - Richemont
Description
MAIN PURPOSE
Report directly to Customer Service Supervisor, to deliver excellent service quality on watch repairs and other related matters
KEY RESPONSIBILITIES:
QUALIFICATIONS: