CSSO Manager - Singapore - GLANBIA NUTRITIONALS SINGAPORE PTE. LTD.

Description

CSSO (Commercial Strategy Sales Operations) manager is key core member of the ASPAC Commercial team providing business analysis and strategic inputs to VP Commercial and other AsPac leadership, this role is central to the delivery of sustainable and profitable growth for the organisation through both the ownership and development of the Commercial strategy and through the delivery of best in class analytics, processes and systems to allow the effective execution of that strategy.

Job Description:

· Develop the multi-year strategic plan for the Commercial function that a meshes individual customer strategy, as well as a functional strategy for the Commercial Organisation with the product and sector strategies of the Product and Innovation Organisation

· Help to analyze and monitor day to day business performance and provide inputs to regional leadership as necessary to ensure results are in line with budgets and forecasts

· Carry out performance analytics for the Commercial function that leverage appropriate balance of perspective across financial & non-financial metrics, historic & forward-looking metrics to provide critical insights on all aspects of the performance of the commercial organisation as well as on its customers and markets.

· Pricing management

· Sales Person Performance Analysis and Tracking

· Help manage CRM system for pricing, customer and pipeline tracking, pricing management, sample requests, etc – be the key user and point of contact for trouble shooting

· Implement a rigorous approach to pipeline management, C4C support, tailored appropriately to individual product lines, as well as customer segments and sales channels

· Lead the systemisation, automation, process enhancement and continuous improvement agenda of the Commercial function.

· Competitor analysis

· Help manage budget process to ensure timely delivery from sales team to finance

· Be the strategic interface between Commercial and PSM across a wide range of activities including go-to-market strategy development, prioritisation of product launches and specific growth opportunities.

· Lead in the development and execution of commercial growth opportunities whether self-generated or generated elsewhere within the Commercial Organisation.

· Take lead in monthly commercial meetings and key commercial events (eg Kick off meetings, budget meetings, etc).

· Support GN internal trading business (eg. With GNIR, GNUS, GNDE, etc)

· SOLAS Project Support

· Manage new account on-boarding prior to hand over to sales managers (certain specific cases)

· Help to coordinate between regional commercial and technical/ manufacturing/ R&D colleagues

Requirements:

Bachelor Degree or MBA in finance business or commerce; knowledge of Asia Pacific business environment;

3-5 years experience and background in business analysis and strategy;

Knowledge & Skills:

· Strong commercial acumen

· Ability to think strategically

· Ability and desire to question the status quo

· Analytical

· Ability to translate data and information into clear messages and actionable insights

· Strong understanding of and commitment to the customer

· Good communicator with all levels

High level of competence with excel and powerpoint

Ability to communicate in English and basic communication skills in one Asian language, ideally Chinese