- Ensure timely settlements from Clients/Reinsurers in accordance to contract terms and procedures
- Reconcile outstanding balances with Clients/Reinsurers, identify problem areas and discuss issues/suggested solutions to resolve matters within the team
- Research on unidentified cash balances and discuss issues/suggested solutions to resolve matters within the team
- Perform cash allocation and ensure settlement is made to relevant parties as per procedures
- Resolve reconciliation discrepancies with internal and external business partners in a timely manner
- Ensure that claim and cash call collections are monitored, collected and settled promptly as per procedures. Updates to be provided to clients when required.
- Identify client's or reinsurer's behaviour that might impact collections. Escalation of collection difficulties to Team Lead.
- Ensure all queries are responded promptly
- Proactively follow-up and monitor outstanding balances on a weekly basis and seek Service Advocate's assistance if needed with collection and written escalation / update to brokers and manager on ongoing issues
- Proper risk management on payments and receipts
- Engage actively with Service Advocates for the efficient collection of balances
- Managing stakeholders through presentation of facts and data as well as relationship building
- Stay up to date on system matters affecting day to day operations, service level and outputs
- All other duties as required by the management
- Bachelor's in business / Finance or equivalent
- 3-4 years of experience in Credit Control and/or Technical Accounting
- Good written and verbal communications skills in English
- Team player, ability to multi-task, work independently and communicate in a dynamic team environment
- Meticulous and able to multi-task under tight deadlines - exceptional attention to detail
- Proficiency in MS Office including Word, Excel and PowerPoint
- Strong negotiation skills and ability to present to senior stakeholders in a professional environment
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Senior Credit Control Executive/Executive - Singapur, Singapore - Aon
Description
Senior Credit Control Executive, Treaty Reinsurance
The Client Services team in Aon Reinsurance Solutions, are responsible for providing assistance to clients and reinsurers, whilst continuously striving to surpass service level agreements. They proactively interact with Aon's reinsurance team and shared services, as well as act as a liaison between internal and external stakeholders.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Role is primarily to look after the credit control function of several territories and attend to settlement queries.
Credit Control Matters
Adhoc Matters
Skills and experience that will lead to success
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
