IT Specialist - Singapore - QCP CAPITAL PTE. LTD.

QCP CAPITAL PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Established in 2017, QCP Capital is a full suite crypto trading firm and global market leader in options, headquartered in Singapore.

With deep multi-cycle experience, QCP Capital unlocks new opportunities for clients at the forefront of crypto markets through providing institutional-grade liquidity, infrastructure and research.

Our market insights regularly cover macro views, trading updates and web3 developments.

An active early-stage crypto and blockchain investor, QCP Capital's portfolio includes core trading infrastructure, exchanges, data and token ecosystems.

QCP Capital is supported by over 70 professionals in trading, business development, operations, risk and compliance teams.

As an IT specialist, you will be responsible for implementing and maintaining security and business continuity controls at key IT systems and processes to secure the IT environment of QCP Capital workloads on-premise and on cloud.

You will work closely with cross-functional teams across IT and business to create and drive security solutions to effectively address cyber security risks, build trust, improve resilience and achieve our business goals.

Role

Establish and own production incident management framework. Handle production incidents and ensure timely escalation of security incidents
Monitor and report on IT service level trends and production incidents to senior management and relevant stakeholders
Maintain IT Configuration Management Database (CMDB); conduct regular environment review and scans to ensure that CMDB is up to date
Provide Level 1 production support and ensure segregation of duties principle is maintained. Ensure that production data is removed or masked in nonproduction systems when they are no longer required
Establish and own IT change management process: ensure that changes are assessed, tested and approved before implementation
Set up and drive Change Advisory Board meetings, and document change approvals
Manage emergency change process and ensure checks and controls are in place for such changes
Implement and monitor logging facilities to detect and escalate any unauthorised changes implemented to production environment
Detect and manage any shadow IT, and manage onboarding of shadow IT to be managed
Monitor hardware and software EndofLife and EndofService Life cycles, lead technology refresh initiatives and maintain technology refresh plan on premise and on cloud
Define Business Continuity and IT Disaster Recovery (DR) processes; conduct and maintain Business Impact Analysis (BIA), and ensure that system DR requirements are documented; provide advisory support on proposed RTO/RPO
Coordinate the testing of DR plans and resilience capabilities, and follow up to ensure weaknesses are remediated
Conduct periodic review of infrastructure to identify single points of failure and remediate them
Define system capacity and threshold requirements, monitor resource utilisation of systems on cloud and on premise
Maintain central inventory of system data backup requirements, coordinate data backup and restoration testing
Ensure backups are protected from unauthorised access
Ensure that confidential data are removed from storage media and backup on disposal/redeployment

Qualifications

23 years of working experience in IT Service Management, Business Continuity Management, IT Disaster Recovery and/or IT operations capacity
Excellent strategic, problem solving, and analytical skills, with keen attention to details
Ability to think through hypothetical situations and concepts and to identify risks and weaknesses in various business processes
Exposure to DevOps, and cloud platforms such as AWS and Azure would be valuable
Strong interpersonal and communication skills
Team player and ability to work independently when the need arise
Industry certifications and knowledge of relevant frameworks (e.g. ITIL, COBIT, TOGAF, CBCP) would be a bonus

**The Environment we offer
As a growing firm with a tightly knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded.

We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long-term.

We also provide flexible working arrangement as required and a casual and fun work environment to boot