Lead Cluster Specialist - Singapore - FLINTEX CONSULTING PTE. LTD.

Description

Job purpose

•Reporting to the Retail Manager; your responsibilities include but not limited to:

•Overall accountable for retail stores, including P&L, fulfilment of targets (sales, productivity, ...), SOPs and

•policies of the company

•Monitor sales and provide routine/monthly sales reports with recommendations for business growth

•Resolve the issues, maintain the standards and enhance the operations process

•Make sure that the stores comply with all health and safety regulations

•Lead F&B team by attracting, recruiting, training and appraising talented personnel

•Preserve excellent levels of internal and external customer service

•Ensure stock control policies are followed diligently to control stock loss and cost control

•Forecast quantities that need to be purchased from HQ to maintain healthy stock on hand

•Ensure stores are following the brand guidelines and are well merchandised

•Be able to lead a project (new store opening, event, ...)

Requirements

•Proven food and beverage management experience

•Working knowledge of various computer software programs (MS Office, POS)

•Ability to spot and resolve problems efficiently

•Communication and leadership skills

•Up to date with food and beverages trends and best practices

•Ability to manage personnel and meet financial targets

•Strong resistance to pressure, strong teamwork

•Guest-oriented and service-minded