Service Engineer - Singapore - SEW-EURODRIVE PTE. LTD.

SEW-EURODRIVE PTE. LTD.
SEW-EURODRIVE PTE. LTD.
Verified Company
Singapore

1 week ago

Wei Jie

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Wei Jie

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Description

Responsibilities

  • To adhere to prevailing Company SOPs including service KPIs.
  • To carry out indoor and outdoor service jobs (commission, repair, troubleshoot, inspection, modification, warranty checks).
  • To investigate customer complaints (product defects, failures or nonconformance) and recommend solutions.
  • To issue customer outdoor and indoor service reports.
  • To disassemble cancelled units for stock return.
  • To provide service and maintenance training sessions on product usage for customers.
  • To supervise ADs during service works and to report discrepancies if any.

Requirements:


  • ITE in Engineering (Electrical/Electronics years of relevant work experience.
  • Basic English language proficiency needed to prepare service reports.
  • Willing to be on standby for adhoc service activation after office hours. Overtime will be paid for service hours worked after office hours.
  • Willing to commute to clients' site for servicing. Transport reimbursement is provided for travel from office to client site.
  • Independent, responsible and selfmotivated with a handson approach to work.
  • Willing to travel overseas for work.
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