Assistant Housekeeping Manager - Singapore - FRASERS HOSPITALITY PTE. LTD.

Description

ABOUT FRASERS PROPERTY LIMITED
Frasers Property Limited ("Frasers Property" and together with its subsidiaries, the "Frasers Property Group" or the "Group"), is a multinational investor-developer-manager of real estate products and services across the property value chain. The Group is listed on the Main Board of the Singapore Exchange Securities Trading Limited ("SGX-ST") and headquartered in Singapore.

Frasers Property's multinational businesses operate across five asset classes, namely, residential, retail, commercial & business parks, industrial & logistics as well as hospitality. The Group has businesses in Southeast Asia, Australia, Europe and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in over 20 countries and more than 70 cities across Asia, Australia, Europe, the Middle East and Africa.

Frasers Property is also the sponsor of two real estate investment trusts ("REITs") and one stapled trust listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. Frasers Hospitality Trust (comprising Frasers Hospitality Real Estate Investment Trust and Frasers Hospitality Business Trust) is a stapled trust focused on hospitality properties. In addition, the Group has two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties.

The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and is invested in promoting a progressive, collaborative and respectful culture.

For more information on Frasers Property, please visit or follow us on LinkedIn.

Job Summary

The job incumbent will be responsible to manage day-to-day running of housekeeping operations and supervise all housekeeping employees, has the authority to hire or discharge, plan and assign work assignments, give training for newly recruited employees, audit and inspect housekeeping personal work assignment and requisition of supplies. Manage outsourced Public Attendants and Gardener. Take care of the expenses controlling for the department and ensure par stocks level are kept for operating stocks.

Job Description

• Manage daily housekeeping operations including outsourced Public Area Attendants and Gardener.
• Ensure that rooms are cleaned as per company standard.
• Public areas are clean, orderly and well- kept to provide good impression of the property.
• Maintain par stock of guest supplies, cleaning supplies, linen, and uniform.
• Organise inventories with Accounts and general store for linen, uniform and fixed assets.
• Organise pest eradication activities.
• Develop and implement Housekeeping systems and procedures.
• Prepare reports for management information and required reports as per policies and procedures.
• Assist in purchasing and selection of suppliers for items related to Housekeeping.
• Plan ahead of time for items requiring longer lead time to ensure delivery is timely to be accounted for the planned month of purchase.
• Assist in selecting suppliers for items related to Housekeeping.
• Attend to and resolve guest complaints.
• Organise on-the-job training and evaluate its effectiveness.
• Recommend recruitment of new personnel.
• Conduct daily inspection of public areas, staff canteen, resting area and employees' locker rooms.
• Check VIP apartments and ensure standards are met for seamless and memorable stay.
• Coordinate the preventive maintenance schedule of rooms and public area with the maintenance department.
• Establish cordial relationship with long staying guests
• Perform related ad-hoc duties as assigned.

Key Qualification

• Diploma in hospitality preferred or minimum of 'A' Level with 2 to 3 years of relevant experience in an Executive or Asst Manager capacity in both Operations and Housekeeping.
• Minimum 3 years managing as a senior staff in Housekeeping Department in Executive Role or Deputy Role to Housekeeping Department Head.
• Independent and possess strong leadership skills to lead the team.