TS Implementation Engineer - Singapore - NTT SINGAPORE PTE. LTD.

Description

Responsible for setup and installation of technical systems, applications, or process designs for clients' purchased or outsourced technology and business process solutions. Works directly with the client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users.

Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution.

Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide installation support remotely.

The primary responsibility of the TS Implementation Engineer (L3) is to ensure that client solution requirements are resolved in line with Service Level Agreements (SLA). They perform configurations, action installations and attend to break/fix events.

· Experience in designing and building complex WLAN – Cisco/Meraki/ Aruba/ Alcatel/ Junpier Mist

· Extensive in Network Access Control – ISE/ Aruba Clearpass

· Extensive hands on LAN switches: Cisco N9K, Alcatel OmniSwitches, Juniper EX switches

· Extensive hands on Wireless site survey; Post & Pre heatmap generation

· Experience in designing and building complex campus network with Software Defined Access (SDA) solutions from Cisco or any other SDA vendors.

· Experience in network automation via scripting (e.g. Python, Ruby) or tools (e.g. Ansible, Algosec, Chef)

· Experience in designing and building network security (Checkpoint, Palo Alto, Fortigate, Cisco firewall, IDS/IPS, VPN, SSL), Content Networking (cache, load balancer, F5, etc.)