Client service representative - Singapur, Singapore - Snaphunt

    Snaphunt
    Snaphunt Singapur, Singapore

    1 month ago

    Default job background
    Full time $30,000 - $50,000 per year Customer Service / Support
    Description

    The Offer

    • Opportunity within a company with a solid track record of performance
    • Leadership Role
    • Attractive Salary & Benefits

    The Job

    You will be responsible for :

    • Handling inbound calls and emails in a professional manner.
    • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
    • Working with various internal teams to ensure prompt and accurate order processing and delivery.
    • Escalating customer feedback as required.

    The Profile

    • You have at least 1 year experience within a Customer Service role, ideally within the IT Services industry.
    • You possess excellent interpersonal as well as written and verbal communication skills.
    • You should be a native Mandarin or Chinese Speaker to effectively liaise with the stakeholders of the region
    • You possess strong analytical skills and are comfortable dealing with numerical data
    • You are a self-starter and demonstrate a high level of resilience

    The Employer

    Our client is a leading provider of innovative business solutions that harness advanced analytics and big data technologies to drive high-impact outcomes. With our extensive expertise, Our client have a proven track record of delivering tailored solutions in various industries, including manufacturing, financial services, telecommunications, and government sectors.