Jobs

    Bank Officer - Singapore - D L RESOURCES PTE LTD

    D L RESOURCES PTE LTD
    D L RESOURCES PTE LTD Singapore

    5 days ago

    Default job background
    Description
    Roles & Responsibilities


    Job Description:
    Job Responsibilities

    Call Customer to remind on overdue payment (Provide information of payment amount and due date to minimize risk exposure)
    Negotiate with customer on repayment if they are unable to fulfill payment obligation
    Attending to customer's account enquiries and rendering prompt services on their request
    Follow up with customer via various communication tools (E.g telephone, sms, letters etc)
    Update conversation with customer in collection system
    Working together with supervisors in solving irregular cases
    Job Requirements
    Making calls in the range of 200 to 250 daily
    Meeting and exceeding KPI set by management
    Assist in Ad-Hoc restructuring projects (Eg. Post moratorium exercises, payment extension/deferment programs etc)


    Attributes/Personality Traits Required:
    Customer Focus
    Good Team Player & Result Driven
    Has integrity in her/his area of work
    Independent, Responsible & Committed
    Able to multi task and work on demand

    Skills/Technical Ability Required:
    Knowledge in Microsoft Words, Excel & Powerpoint
    Good Interpersonal and Communication Skills
    Good Analytical Skills
    Good Negotiation Skills
    Good Writing Skills

    Tell employers what skills you have

    Negotiation
    Tax Credit
    Analytical Skills
    credit policy
    Letter of credit
    PowerPoint
    credit checks
    Rendering
    Communication Skills
    Excel
    Customer Focus
    Unsecured Personal Loans
    Team Player
    Restructuring
    Mortgage Loans
    Writing Skills
    Lines of Credit

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