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Asst Manager/Senior Executive, Operations - Singapore - AGENCY FOR INTEGRATED CARE PTE. LTD.
Description
Manage and support development and enhancements of Silver Generation Division (SGD) related Systems and ApplicationsReview systems for continuous process improvements and provide inputs to system vendor based on end users' feedback.
Participate in User Acceptance Test (UAT) to ensure new functionalities are sufficient and working properly to meet business requirements.
Coordinate SGD's User Access Management (UAM) to ensure smooth onboarding and offboarding to the system.
Create and disseminate internal communications on system related matters to Satellite Offices.
Manage operations workflow and processes to support HQ and Satellite Offices' ground operations
Develop, review and improve work processes to support 17 Satellite Offices in executing daily operations smoothly.
Develop, disseminate and document operational and schemes instructions/ processes to Satellite Offices.
Plan, implement and support major SGD projects and pilots with a short timeline.
Work with other HQ functions to implement data collection, progress tracking and analysis of data for projects.
Manage and support Satellite Offices, AIC Divisions and partners in initiatives to drive social-health integration outcomes at HQ level
Develop, review and improve work processes to support 17 Satellite Offices, AIC Divisions and partners in new and ongoing initiatives.
Work with Satellite Offices, AIC Divisions and partners to implement data collection, progress tracking and analysis of data for the initiatives.
Plan and coordinate timely administrative and logistical support for Satellite Offices.
Support finance manager and perform monthly audit checks OPA preparation and payments.
Support administrative duties assigned at HQ level.
Manage and provide support on AIC schemes-related matters and other related nationwide projects
Ensure timely communication to Satellite Offices on schemes related matters.
Ensure that process is applicable to Satellite Offices' daily operations and work with organisation/AIC division administering the scheme to customise for SGD's purposes.
Job Requirement:
Degree in any discipline, healthcare, social work or counselling related field will be an advantage
At least 2 years of relevant experience, preferably with experience in healthcare, social services or community engagement. Candidates with no relevant experience may apply too.
Passion in communication or outreach work on public policies
Strong ability to mobilise people into action
Good people and communication skills
Dependable and good problem solving skills
Ability to work in fast-paced and dynamic work environment
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