Customer Service Officer - Singapore - LHN PARKING PTE. LTD.

Description

Roles & Responsibilities

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. In this role, you will be responsible for providing exceptional customer service to our clients, troubleshooting technical issues, and ensuring the smooth operation of our car park facilities.

Key Responsibilities:

• Provide first point of contact to handle feedback and complaints of that particular site
• Resolve technical issues relating to the site's car park system
• Assist in traffic control during peak hours
• Check EPS equipments & attend to equipment breakdowns
• Provide daily operation, general administration, supervision and control of the carpark premises excluding cleaning, security, repair works to the premises and replacement of damaged fittings
• Enforcements
• Task assigned by Supervisor

Requirements:

• Basic computer skills (E.g. MS Words & Excel)
• Strong customer service skills and a passion for delivering exceptional service
• Ability to troubleshoot basic technical issues effectively
• Good communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to prioritise tasks and work under pressure
• Flexibility to work varying shifts, including weekends and holidays
• Possess Singapore Class 3 Driving License

Tell employers what skills you have

Customer Service Skills
Troubleshooting
Microsoft Office
Ability To Work Independently
Interpersonal Skills
Exceptional Customer Service
Administration
Customerfocused
Driving License
Class 3 Driving License
Excel
Customer Service
Customer Service Experience