IT Support Engineer - Singapore - EA RECRUITMENT PTE. LTD.

EA RECRUITMENT PTE. LTD.
EA RECRUITMENT PTE. LTD.
Verified Company
Singapore

3 days ago

Wei Jie

Posted by:

Wei Jie

beBee Recruiter
Description

Company located at Bukit Merah:

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Working hours: Monday
  • Friday (8:30am 6pm):
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AWS + Variable Bonus:

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Excellent Welfare & Benefits:

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Well Established Information Technology (IT) Company

Job Scope

  • Desktop support
  • Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support
  • Taking ownership of customer issues reported and tracking them through resolution
  • Responding in a timely manner to service issues and requests
  • Liaise with third party vendors to coordinate client issues on specific services
  • Liaise with product manufacturers for problem escalation and resolution.
  • Support company for project implementation activities

Requirement

  • Diploma or Degree in Computer Studies, Information System, or equivalent
years of relevant working experience in desktop & end user support

  • Work experiences and job responsibilities
  • Current and Expected salary
  • Reason for leaving
  • Date of availability
  • Education background
SIM BEI NA (R

EA Recruitment Pte Ltd

EA License No: 21C0492
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