Senior Associate - Singapur, Singapore - DBS Bank

    DBS Bank
    DBS Bank Singapur, Singapore

    6 days ago

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    Description

    Business Function

    As the main bank in Asia, DBS Consumer Banking Group is in a special position to help our customers achieve their goals and aspirations. As a leader in the consumer banking industry, DBS offers a wide range of products and services such as deposits, investments, insurance, mortgages, credit cards, and personal loans to assist our customers in achieving their dreams at every stage of life. Our financial solutions are not only superior but also tailored specifically for you.

    Job Purpose

    Conduct surveillance checks at consumer bank branches to evaluate compliance with the Regional Branch Health Check framework and Branch Operational Framework.

    Responsibilities

    • Ensure surveillance and controls comply with the regional surveillance framework.
    • Assist in the development of Value Map, Control Tower, and Data-Driven Operating Model (DDOM) to enhance governance and control.
    • Collaborate with relevant stakeholders to identify opportunities for refining controls or processes to enhance employee and customer experience.
    • Deliver valuable training programs to improve staff competency in branch operations, information security standards, and staff conduct.
    • Conduct branch surveillance through inspections and thematic reviews to identify control risks, control gaps, and potential operational issues, recommending corrective actions to strengthen the operational framework.
    • Support and maintain the DDOM control tower to provide insights on high-risk reviews.
    • Develop risk-based strategies and surveillance programs based on insights from DDOM.
    • Provide timely reporting on surveillance findings and trends to stakeholders.
    • Analyze surveillance findings, identify risks/gaps, and provide improvement recommendations.
    • Develop efficient methodologies for effective operations.
    • Conduct workshops/refresher classes to increase control/risk awareness.
    • Strengthen communication with stakeholders and identify opportunities to enhance controls.
    • Create eLearning modules to boost risk awareness and process adherence of staff across all levels.

    Requirements

    • Diploma holder with at least 3 years of relevant working experience in the consumer banking sector, with expertise in risk & controls management, internal audit, or compliance.
    • Experience in consumer banking, especially branch operations, would be advantageous.
    • Strong interpersonal skills, both written and verbal communication.
    • Excellent analytical and problem-solving abilities.
    • Good working knowledge of MS Office, Excel, and PowerPoint.
    • Must be self-motivated, independent, innovative, and adaptive.

    Join Us

    We offer an attractive salary and benefits package in a dynamic environment that supports your growth and acknowledges your accomplishments.