E-commerce & Inventory Admin Assistant - Singapore - Reeracoen Singapore Pte Ltd

Reeracoen Singapore Pte Ltd

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Our client is a well-known Korean company, operating duty-free shops overseas, including in Singapore. E-commerce & Inventory Admin Assistant will support mastering data and assist Inventory Planner with related issues
【What you will be working on】
Inventory Support
A.Inventory (online)

Conduct daily stock checks of products and report findings to Inventory Planner, Senior Security Specialist and Retail Manager.
Coordinate and follow up with Retail Operations to resolve inventory issues requiring physical stock checking.
Assist the Inventory Planner in validating count results of cycle counts/stock take (during and post)
Maintain and update records that will be used as references for checking and validation of items

B.Master Data

Assist Inventory Planner with checking items or price tag issues and reporting promptly to Merchandising Team
Liaise with Retail Operations in the printing of new price tags for items with correct price tags

C. E-Commerce Admin

Process online orders including printing of packing list, delivery orders and receipt
Distribute orders to packers
Liaison between CAG and frontline staff from goods order and goods delivery
Track order fulfilment status
Administrative duties such as filing Ecommerce documents
Assist in Ecommerce inventory management, which includes archiving merchandise when is physical Outofstock
Coordinating with relevant stakeholders to ensure ecommerce platform stock availability

D.Customer Care

Handle online customers' enquiries, feedback and reservations
Maintain strong partnerships with other Customer Centre Team & Fulfilment Centre
Keep track (maintain and update) the Ecommerce refund/exchange registry of the E-Commerce Team

E.General

Any other duties which may be assigned by the immediate supervisor/manager from time to time.

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Requirement:

- 【What they're looking for】

Diploma in Business Admin or Retail Management
At least 1 year of relevant admin experience in retail or travel retail work environment experience preferred
Strong interpersonal skills with a mature disposition
Prior customer/client service experience is an advantage
Ability to partner with multiple stakeholders
Resourceful and maintains a positive attitude and focus on customer satisfaction in a fastpaced environment
Knowledgeable in MS Office: MS Excel (i.e., Pivot table, formulas) and MS Word
Fluent in English and possesses good interpersonal and communication skills
Open to work in Changi Airport and willing to work on rotating weekends and shifts