- Provide timely resolution to stakeholders' queries through People Resource Hub (PRH)
- Management of day-to-day payroll operations - payroll changes, banking requirements for salary and tax payments and month end reconciliations
- Provide support on benefits administration
- Management of outsourced vendor services, ensuring quality and achievement of agreed SLAs
- Support business projects as required
- Answer queries regarding HR policy, procedure or the use of HR tools
- Support via multiple channels (portal, phone, web chat)
- Exceptional customer service, complete requests and resolving employee needs
- Perform duties according to service level agreements
- Conducts recurring meetings with HR business partners and other key business stakeholders
- Ensure all equity transactions are captured and processed within the pay periods
- Ensure payroll inputs are processed accurately and timely in accordance with country local requirements, ensuring the controls and segregation of duties are adhered to
- Ensure all equity transactions are captured and processed within the pay periods
- Complete month end payroll and support Time and Attendance (T&A) activities
- Schedule, facilitate and participate in payroll-related meetings and presentations
- Provide timely and accurate reporting to internal and external agencies, e.g. Payroll COE, Revenue, etc
- Work with other TBS / HR functions to ensure consistent and accurate flow of information
- Participate in regular audits
- Ensure a consistent focus and involvement in driving efficiencies and process improvements
- Good oral presentation skills with the ability to present non-technical details to a technical audience
- Good written skills with the ability to produce clear and concise documentation
- Good interpersonal skills, communicating well with process SMEs, business process owners, and RPA development team
- Self-starter who delivers high quality work and can adapt to challenges, either individually or as part of a team
- Able to take ownership of an issue to closure
- Able to understand the importance of escalating issues that sit beyond the scope of the role
- Ability to interact well with employees to provide resolution to query.
- Ability to interact well with your key partners including but not limited to the Payroll COE and HR Business Partners.
- Working with international remit and across other cultures
- Manage vendor relationship to ensure service standards are maintained and key deadlines are met
- Min 1-2 years' experience in HR workforce administration operations experience
- Proven track record in optimizing and delivering of payroll and benefits administration
- Knowledge and application of payroll principles, concepts and industry practices and standards desirable
- Adaptable, fast pace, resourceful, ability to multitask
- Strong written and verbal communication skills
TBS People Solutions Payroll - Singapur, Singapore - Takeda
Description
Description
OBJECTIVES
Takeda Business Solutions (TBS) is a function within Takeda with the objective of enabling Takeda's business strategy, delivering simplification and cost reduction, improving service and providing a transformation engine for continuous improvement for Takeda. Building and Delivering Simplified and Innovative Solutions is our overarching vision with Patients at the center of all that we do.
Within the framework of TBS People Solutions, and in close partnership with Human Resources and Finance, the PRH and Payroll/Benefit Specialist will be responsible for the payroll and benefit operations of assigned countries:
ACCOUNTABILITIES
People Resource Hub (PRH)
Payroll
CORE ELEMENTS RELATED TO THIS ROLE
Key Skills, Abilities, and Competencies
Leadership
Decision-making and Autonomy
Interaction
Complexity
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Locations
Singapore, SingaporeWorker Type
EmployeeWorker Sub-Type
RegularTime Type
Full time