Associate, It, Application Analyst - Singapore - MUFG Investor Services
Description
Company DescriptionExperience something Brilliantly
Different with a career MUFG Investor Services.
Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing.
Different talent to thrive.
Job Description:
You Will:
- Provide Level 2 Incident & Problem Management support by working with vendors and/or Internal support teams to resolve technical and user issues during product migration and BAU (Business As Usual) operations.
- Document processes, procedures and policies as required for appropriate governance of platforms.
- Adhere to and support the MUFG Change Management processes.
- Document business user procedures and support user training.
- Support Project Managers in ongoing initiatives related to the Business Core Operations Solutions.
- Participate in coordination and implementation of new platform releases with business users.
- Internal coordination between distinct internal IT functions and groups to ensure high quality service delivery and total ownership of issues to complete resolution.
- Support the business in Business Continuity and Disaster Recovery initiatives.
Qualifications:
You Have:
- A college degree in Business or IT related field of study or equivalent.
- An understanding of Application/Database infrastructure setup and management
Preferred
- Knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards (certification will be a plus).
- Experience in technical writing/documentation skills.
- Experience in creating test scripts and methodologies, as well as implementing and executing test scripts.
What's in it for you to join MUFG Investor Services?
Take a look at our careers site and you'll find everything you'd expect from a career with the fastest-growing business at one of the world's largest financial groups.
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