- Answering incoming calls and making outbound calls to customers or clients.
- Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
- Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
- Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
- Ensuring accurate and complete documentation of customer interactions and transactions in the system.
- Keeping up-to-date with product knowledge, policies, and processes to provide accurate and relevant information to customers.
- 1 year Customer Service Experience in technical or non-technical call center environment preferred.
- Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
- Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
- Basic computer skills and proficiency in typing are also important.
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· NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentia ...
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Ops Support Executive, EUC - Singapore - NCS Hong Kong and Singapore
Description
As a Ops Support Executive, EUC & Svc Desk, the broad area of your job responsibilities will cover the following:
Ideal candidate should possess the following:
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Ops Support Executive, EUC
Only for registered members Singapore
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Ops Support Executive, EUC
Only for registered members Singapore
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Ops Support Executive, EUC
Only for registered members Singapore
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Ops Support Executive, EUC
Only for registered members Singapore
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Ops Support Executive, EUC
Full time NCS Hong Kong and Singapore- Singapore
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Ops Support Executive, EUC
Only for registered members Ang Mo Kio
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Lead, End User Computing
Full time Only for registered members Singapore
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Lead, End User Computing
Only for registered members Singapore
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ITSM Project Manager
Only for registered members Singapore
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ITSM Specialist
Only for registered members Singapore
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EUC Operation Manager
Only for registered members Singapore
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IT Change
Only for registered members Singapore
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IT Infrastructure Manager
Only for registered members Singapore
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ITSM Project Manager
Tap Growth ai- Singapore
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Senior Manager, IT Workplace Services
Only for registered members Singapore
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ITSM Specialist
Only for registered members Raffles Place
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Senior Manager, Talent Acquisition
Only for registered members Singapore
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Uni Internship May to Dec 2026 - ITMO Remake, EUC Support Internship
InternshipSHIP Only for registered members Singapore
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Senior Manager, IT Workplace Services
Only for registered members Singapore
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IT Project Manager
Only for registered members Singapore