Operations Manager - Singapur, Singapore - Pathlight School / Autism Resource Centre (Singapore)

Description

Responsibilities:

Programme Operations

• To ensure efficiency and effectiveness in handling day to day programme operations
• Organise school events (Open House, Parent Communication Night and other events)
• Provide logistic support to meetings and training for staff
• Ensure regular updating of Student Database for fees and announcements
• Collect data for regular report submissions to relevant agencies
• Adhere to all requirements for the smooth operations of the programme as stipulated by funding agencies
• Support and ensure cleanliness and timely maintenance of all items and facilities requests.

Programme Administration

• To ensure consistency in adherence to department standard operating procedures
• Maintain proper documentation system and processes
• Ensure adherence to key performance indicators with proper tracking and reporting (scoreboards, regular data e.g. student / staff hours, outcome measures, progress tracking etc)
• Procure and maintain supplies and resources for programme
• Support student management system
• Document all events and activities by taking photographs (for purpose of communications to stakeholders and posting on social media)
• Support teachers with necessary logistic supports for their outing such as transportation coordination

Student Administration

• Manage and prepare student's fee processes, including monthly Giro submission, coordinating and processing payments from parents and ensure timely payments
• Maintain accurate and up-to-date for all fee payments such as adhoc payments
• Prepare Welcome Guide and Security Passes

Attend to enquiries (walk in, phone calls, email) from parents, professionals and the general public on Early Intervention Programme

Any other projects / duties as assigned by the Centre Manager and Deputy Executive Director of ARC(S)

Requirements

• Proficient in Microsoft Excel and Word

• Comfortable working in a fast pace environment with tight deadlines

• Ability to adapt well to change

• Have good initiative and problem-solving skills

• Positive attitude and a good team player