Customer Service - Singapore - LINKEDCORP HR CONSULTANCY PTE. LTD.

    LINKEDCORP HR CONSULTANCY PTE. LTD.
    LINKEDCORP HR CONSULTANCY PTE. LTD. Singapore

    3 weeks ago

    Default job background
    Description
    Roles & Responsibilities

    Job Description

    • Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
    • Able to efficiently respond to customer any e-mail or telephone queries in a calm and friendly manner.
    • must liaise between other internal departments or Vendors and the customer to provide the service most suitable to the client's needs and time restraints.
    • Must also be able to work closely with the Sales team to assess the progress of the production department and develop Sales strategy accordingly.

    Qualification / Requirement

    • Degree or Diploma with 2 to 3 years of working experience in Semiconductor or related field preferred. Also any other qualifications relating to Sales or Marketing is an advantage.
    • A Customer Account Executive must be organized and possess a high level of administration ability to effectively manage paperwork.
    • Due to the volume of communication that will be required with client, the Customer Account Executive must possess excellent client service skills.
    Tell employers what skills you have

    Sales
    customer calls
    OEM customers
    customer events
    customer Exit
    Customer Driven
    customer minded
    Customer Care
    Administration
    Marketing
    Greet customers
    Customer Value
    Customer Churn
    Customer Focus