Client Workspace Engineer - Singapore - Millennium Management LLC
Description
Client Workspace EngineerPrincipal Responsibilities
- Employ automation and rigorous QA methodologies to ensure the delivery of a consistent and reliable Workspace service including maintaining the Windows servicing model.
- Analyze performance data to provide resources utilization information in support of operational process.
- Analyzes, plans test, documents and implements regular, advanced or special maintenance activities of systems hardware and software to meet service level agreements with users groups.
- Strong skills troubleshooting and resolve support issues pertaining to Citrix XenApp and XenDesktop.
- Participate in the firm's change, incident, and problem management processes.
- Create and maintain knowledge base, run books configuration and support documentation.
- Provide third line technical support, system administration and engineering for our global Windows desktop and Citrix environment with components such as XenDesktop. XenApp, Storefront, RSA and NetScaler.
Required Skills:
- Degree in Computer Science or related field.
- Substantial experience with Windows desktop and Citrix technologies covering administration, maintenance and deployments in an enterpriseengineering role.
- Excellent scripting and / or programming experience e.g. PowerShell,.NET, C#, C++
- Show understanding of and be proficient using github, jira, confluence
- Thorough knowledge of VMware ESX, VC.
- Thorough knowledge of Citrix XenApp and XenDesktop technologies.
- Thorough knowledge and experience of software packaging tools (e.g. InstallShield, App-V, Wise).
- Thorough knowledge of Acronis or other enterprise backup / P2V software
- Thorough understanding and experience of common native Windows infrastructure components and configuration management I.e. Active Directory / GPO.
- Experience supporting multifactor technologies (e.g. RSA, Okta).
- Experience integrating the latest Windows features and deployment strategies.
- Experience with third party management tools in largescale environments including Symantec Altiris, Citrix XenApp / XenDesktop, InTune and Dell WMS.
- Knowledge of and experience with Systrack, LiquidWare, Appv, login VSI and Office 365 is desirable.
- Engineering experience with images, packages and policies for Windows IoT thin clients with Dell WMS would be a plus.
- Knowledge of Citrix NetScaler with Insight/Command Center and NMAS would be a plus.
- Knowledge of Citrix StoreFront multi region and RSA multifactor would be a plus.
- Quick learner, detail oriented; demonstrate thoroughness and strong ownership of work.
- Strong troubleshooting mindset (i.e. parsing event log, Sysinternals tools, dump analysis).
- Excellent teamworking, collaboration and interpersonal skills.
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